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★  All products sold by Ttify are original and authentic products which are officially authorized for distribution and agent.★


★ Sex toys are private sanitary products, which are related to health and safety issues. No return is accepted after unpacking. If the goods are completely new and unopened, including gifts, invoices, and other complete packages, the store can accept the return and exchange service within seven days of purchase.



A replacement | | new product

● All goods are new products within seven days after taking delivery. After seven days, there is a warranty for three months. After you place an order, the purchase information will be retained for you.

● If the new product is defective or damaged by non-human factors, TTIFY will be responsible for testing and changing the new product during the warranty period.

● According to the evaluation of the Ttify sex toys seller, if the product is damaged due to improper use during the warranty period, no return or replacement will be accepted.

● New bad replacement can only replace the same goods, can not replace other goods.

● New defective products need to be tested and replaced, please contact customer service first, customer service will help you to use 7-11 return, the shipping fee is paid by the seller of Ttify sex toys, the return process is about seven to ten days (including holidays) to complete.

● The 7-11 return code is only valid for seven days. Please pack the goods properly and send the package to the 7-11 store. If you get IBON 7 days later, you cannot print the return slip.

● After the return of the replacement goods, the goods shall be deemed defective according to the Ttify Sex Toys Seller's test and inspection. The replacement new products shall be sent out, and the freight shall be paid by the Ttify Sex Toys Seller.

● If the replacement is tested and inspected and the goods are free from fault or man-made damage, the replacement process cannot be accepted. The store will send the goods back to the buyer and the buyer will pay the freight.

● gifts without three months warranty, so send will not accept replacement.



| adverse exchange goods | during the warranty

● All products come with a three-month guarantee. The purchase information will be retained after you place an order. Please feel free to purchase and use.

● If the fault is damaged by non-human factors under normal use, TTIFY will be responsible for testing and changing the new products during the warranty period.

● According to the evaluation of the Ttify sex toys seller, if the product is damaged due to improper use during the warranty period, no return or replacement will be accepted.

● During the warranty period, if the product has been received for more than seven days, has been unpacked and used, and the product is defective due to non-human factors, please contact the customer service and send the product to the customer service department 02-87722760, No. 205, Fuxing South Road, Tai 'an District, Taipei, 106. For replacement within the warranty period, the buyer and the seller shall pay a freight.

● After the return of the replacement goods, the goods shall be deemed defective according to the Ttify Sex Toys Seller's test and inspection. The replacement new products shall be sent out, and the freight shall be paid by the Ttify Sex Toys Seller.

● If the replacement items have been tested and found to be free from malfunction or man-made damage, the replacement process will not be accepted. The store will return the goods to the buyer, and the buyer will pay the freight of the house or supermarket.

● Goods warranty for new after ten days of security period, received for new goods please check as soon as possible, ten days after the warranty for new products will not accept the second replacement.

● gifts without three months warranty, so send will not accept replacement.



| new return | is not opened

● Based on consumer protection law, purchase within seven days can enjoy a period of hesitation.

● Adult toys are personal hygiene products. If you return the goods, please keep the goods unopelled and complete (including accessories, gifts, etc.). We fully protect your shopping rights and interests.

● If you have obtained the paper invoice, please return it with the goods.

● Please contact the online customer service to return the goods. After the returned goods are recovered, the refund process can be carried out after being checked by the Ttify sex toys seller.

● If the returned goods are incomplete and unopened, the refund will not be accepted. The store will return the goods to the buyer, and the buyer will pay for the home furnishings or supermarket freight.



| overseas parts return |

● Different laws and regulations in foreign countries and complicated delivery procedures make it impossible to provide foreign buyers with returned goods.

● Please be careful to confirm the color and size of the order when you choose and buy the goods. We apologize for any inconvenience caused.

● In order to prevent overseas buyers from receiving defective products, please agree that the seller of TTIFY shall unpack and check whether the product performance is normal before shipment. If the seller does not agree to unpack and check the product, the seller shall undertake the non-return service of overseas products.

● All goods purchased overseas are attached with a three-month warranty. If the goods are damaged or broken by non-human factors, you can apply for a new one within the warranty period.

● Guarantee for new please contact customer service.

● After the overseas goods are recycled, the new products will be replaced and sent by TTIFY. The overseas international freight shall be paid by the overseas buyers.



And charges | | refund way

● Refund service will not be accepted if the goods are purchased for more than 7 days.

● Refund process takes 5 to 7 working days.

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